Privacy Policy
The Privacy Policy ("Privacy Policy" / "Policy") applies to the personal information that Steel On Call Services (India) Private Limited (hereinafter referred to as “SteelonCall”, "We", "us", "our" or similar meaning words) collect when you use or access SteelonCall websites or SteelonCall mobile web application (hereinafter referred to as "Platform"), and other online products and services that link to this Privacy Policy (collectively, our "Services").
Data protection is a matter of trust and your privacy is very important to us. We store your personal information only as necessary for use in our Privacy Policy. Please read this Privacy Policy to learn more about our information gathering and dissemination practices.
By accessing our Services, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy, and that any personal information provided by you through the Services is provided under lawful contracts.
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, you are advised to review the Privacy Policy from time to time.
Collection of Information
Information You Provide to Us
We collect the information you provide directly to us. For example, when you create an account, use On-demand Services (e.g. rebar fabrication or site delivery services), request customer support, or otherwise communicate with us, we may collect your name, email address, phone number, address, and other information you choose to provide.
We may also collect demographic information, such as age, gender, occupation, location, and preferences. When you participate in surveys or promotions, we may collect additional information from you.
Information We Collect Through Your Use
When you access or use our Services, we automatically collect information about you in the following categories:
- Transaction Information: When you purchase a product or service through our Services, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
- Log Information: We log information about your use of our Services, including your browser type, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about your location when you access or use our Services or otherwise consent to the collection of this information.
- Cookies and Similar Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience.
Use Of Information
We may utilize the information we collect about you for the following purposes:
- Providing, maintaining, and enhancing our Services
- Customer information operations
- Sending periodic communications
- Personalizing and improving the Services
How We Share Your Information
We do not share personal information with companies, organizations, or individuals outside SteelonCall except in the following cases:
- With your consent
- For external processing
- For legal reasons
- Marketing/Business Use
- Legal Obligations
How We Protect Your Information
- Confidentiality and Security
- Access Control
- Retention of Data
- Breach Notification
Your Choices
- Account Information
- Location Information
- Cookies
- Promotional Communications
Phishing or False Emails
If you receive any email that appears to be from us or our affiliates and requests personal information or asks you to verify your account, please treat this as a potential scam. Do not respond or click on any links. Notify us immediately at support@steeloncall.com.
Breach Of Privacy Policy
If we find that you have violated our Privacy Policy, we reserve the right to immediately terminate or suspend your account without notice. This includes using false information, attempting to gain unauthorized access, or otherwise misusing our Platform.
No Reservations
We do not accept any reservations or any type of fixed consideration out of our Privacy Policy. You expressly agree to comply with all our Privacy Policy terms without any reservations.
Contact Us
If you have any questions regarding this Privacy Policy, our practices concerning the Platform, or any inquiries about your interaction/dealings with us, please reach out to our Privacy Team at support@steeloncall.com.
